The authors
This is a collective blog and anybody across the FreshNetworks team might add to it. Some may write more often than others but we know that quality is not the same as quantity.
Matt Rhodes
Matt is Head of Client Services at FreshNetworks. He specialises in social media and customer engagement. He has been with FreshMinds for the last five years, previously as a Consultant and then as COO, and has a background in both market research and strategy consulting. He has runs both professional and personal blogs, is a prolific author of social media good practice articles and is a regular speaker at Web 2.0, research and marketing conferences across Europe. Matt is responsible for all client-facing staff including community management and analyst teams.
More about Matt online:
Helen Trim
Helen is COO of FreshNetworks. She has been working in digital space for 15 years, with the last ten specifically focused on online communities and social networking. Helen held marketing positions at Sun Microsystems, United News and Media, founded New Media agency Chord9 and was most recently a director at Sift before joining FreshNetworks. During the last few years she has been involved in launching and managing online social networks for the Foreign Office, Centaur Media PLC, CIPD, VSO and Kennel Club.
More about Helen online:
The rest of the team
To find out more about some of the FreshNetworks team, click here.
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